The idea for ICEE began in the late 1950’s when Omar Knedlik, the owner of a Dairy Queen in Coffeyville, Kansas placed some soda pop bottles into a freezer. He pulled the bottles out of the freezer and discovered a cool new frozen product. He served the new concoction to some customers and they absolutely loved it!
Diet or sugar-free ICEE’s are currently not available. Sugar actually plays two roles in the production of ICEE. First, it helps make ICEE taste great and second, it acts as a “freezing control.” Without the exact amount of sugar, ICEE would freeze up too hard and would not dispense from the machine to your cup. A lot of research is being conducted to make a sugar free ICEE, but so far, no sugar substitutes have been found that carry the same freezing properties as real sugar.
ICEE points are on the side of our cups and can be collected for ICEE STUFF. Under the ICEE STUFF section of our website, you'll find the prizes that are available, how many points they're worth and an order form with instructions on how to redeem them.
19. How soon can I expect a response to my Sales Inquiry?
Usually there are 3 main reasons for this. The most common reason is because a particular ICEE flavor is going through what we call a “DEFROST CYCLE”. This is a necessary normal process where the frozen ICEE is melted and then re-frozen so it will maintain its smooth, soft frozen texture, and will have the delicious zesty taste appeal carbonated beverages are famous for. This “Defrost Cycle” only takes about 15 to 20 minutes and can happen 1 or 2 times a day. However, when one flavor is Defrosting, the other
flavor(s) can be served.
A second reason the indicator light may come is to alert the Store Manager that the ICEE machine is “out of syrup” and replenishment is required. And a third reason is (as happens with all machines), occasionally the ICEE machine may require adjustment, or a mechanical or electronic part may mal-function. The indicator light (s) mean the machine should not be used and the Store manager should call The ICEE Company for a Service visit by a Certified ICEE Technician.